Frequently asked questions

We receive an early booking discount from our hotels, which we pass directly on to you. The early booking discount and the end date for these discounts differ per hotel. Therefore, we advise you to always book as early as possible in order to maximize your discount opportunity. 

Down payment is nice because it allows you to split the cost over time. The deposit is €250 per person without flight and €350 with flight. The final payment is only due 4 weeks before departure. We ask you to pay the rest of the holiday 4 weeks before departure.

If the holiday does not go through due to financial problems on our side, then you are entitled to a full refund which will be paid out to you by our guarantee fund, the VZR. This has luckily never happened and we plan to keep it that way. For more information visit the VZR website.

Long story short – yes. We always provide special offers for larger groups based on your wishes.

Check out our options on this page: Group trip

If you want to cancel your holiday, our cancellation policy applies. We advise you to always add our cancellation insurance to your booking. This way your money will be refunded if you are forced to cancel the trip due to illness or injury, for example.

Mallorca is sunny. In general the temperature is at least 10 degrees warmer than in the Netherlands or Belgium.

The amount of vertical meters on the trip depends on your wishes and ambitions. Mallorca has no high mountains, but there are plenty of climbing possibilities if that is what you’re seeking. We have routes that are nearly flat (app. 200vm) but also those that are full of climbing (approx. 2500-3000vm). When taking part in group rides you can let the guides know your preferences and they will take them in to account in making their plans.

Our routes are between 60 and 160 kilometers per day. However, we are happy to create custom routes outside of these distances for you if you prefer. There are also shorter touring routes for recreational cyclists for both trekking and e-bikes.

Absolutely! The route is approximately 150 km. If you feel this is too far, we may also be able to transport your group and bikes to the north, allowing you to experience these beautiful attractions. Please note that this option is subject to availability and would involve an additional charge. Feel free to contact us to discuss the possibilities. If you are staying in Port de Pollenca, these hotspots are close by as it is located at the foot of Cap Fermentor.

No, our online booking system does not track the availability of our rooms. If your desired room is not available, we will work with you to find the best alternative.

We include all feedback from our guests in our hotel selection. We also regularly stay in the hotels ourselves to test the quality. This has caused us to no longer work with certain hotels anymore because we no longer felt the price and quality were up to our standards. You can count on the fact that all of our hotels have been carefully selected and monitored in order to offer you the best experience possible.    

All of our hotels provide breakfast to overnight guests. The costs for Half Board or Partial Board are quite limited and that is why we usually recommend this. Full Board or All-Inclusive is also possible in certain hotels such as HM Tropical and Hotel Pollensa Park & Spa. We are happy to provide this upon request.

All of the hotels in our selection have a place where you can safely park your bike. The size and features of these spaces vary from hotel to hotel.

Most of the hotels have washing machines which are usually free for guests to use and you can buy washing tablets at the reception for a small fee. If you wish to have your cycling clothes laundered and taken care of for you then choose Hotel Helios where this service is included in your stay.

Yes, this is possible upon request. We can help you book your hotel of choice anywhere on the island for a small additional charge. This way you can add a small personal touch to your trip or bike tour!

Yes, hotel transfer is always included. We ask that you let us know your flight details in advance and we will personally be waiting for you at the airport when you arrive, or we will arrange for a transfer company to pick you up.

Unfortunately, this is not possible. You can inform us of your flight preferences which we will take into account and then present you with various proposals out of which you can choose. We do our best to find the best possible flights with the most favorable flight times.

To book a flight we charge €10 per person per flight.

We usually book our flights through low-budget airlines such as Transavia, Ryanair, TUIfly, Vueling, Brussels Airlines, and Easyjet, although any airline is possible upon request.

Yes, most airlines offer this option for an extra €130 on average. You also need to make sure you have a proper bike case and the knowledge of dismantling and putting your bike back together properly. In most cases is it cheaper and simpler to just rent a bike in Mallorca. Only with longer stays in Mallorca (2 weeks or more) can it pay off to bring your own bike.

Unfortunately, airlines can unexpectedly increase (or decrease) prices. If the difference is small (€15 or so) we will still book the flight. If the difference is greater, we will contact you first. We only book the flight once we have received the deposit.

No, your ID card is sufficient.

Free check-in is only possible 24 - 48 hours before departure. Therefore, you will receive your boarding passes 1 to 2 days before your departure. 

First, you would take anything you would normally bring on a week-long vacation such as clothes and toiletries. For cycling, you need to bring: cycling clothes, a helmet, shoes, pedals, and of course, excitement to get on the road!

If you are unable to bring your own pedals, you can always rent them from us. A set of pedals comes to €2 per day, flat pedals are for free.

If you wish, you can also bring your own saddle which will install for you. A pump, spare tire, and tire levers are included with the bike.

One of the benefits of Clips Mallorca Cycling is our route magazine that we will send to you digitally after booking.

You will also receive an overview of all your travel details and vouchers for the transfer. 

Once in Mallorca, you will receive some additional information about, for example, the routes. Are you going on a tour? Then you will also receive luggage tags when you pick up your bike.

A few weeks before departure we ask you to provide your bike specs. This way we can make sure your bike is ready to go upon your arrival in Mallorca.  

We want every guest to be able to cycle at his or her own level. That is why we have various groups available that you can join, each with its own distance and speed. We take personal needs and wishes into account to ensure that a suitable group is available for everyone. More information can be found here.

There are several different routes available each week to participate in. These routes give a good idea of what to expect, but we take personal preferences and desires into account with each of our rides. Our guides know the most beautiful roads and the loveliest villages in Mallorca and can quickly adapt to the group’s needs. We don’t want to make our routes “fixed” or “mandatory” so that we can accommodate everyone and ensure that everyone has the best time possible.

Our guided group tours happen every Monday, Tuesday, Thursday, Friday, and Saturday. Departure is at 9:30 AM.

• We offer guided tours out of Can Pastilla from March to May and from September to October.
• We offer guided tours out of Port de Pollenca from April to May and from September to October.

(Private) guided tours are, of course, always available upon request, in addition to private tours through Mallorca. Want to cycle with a guide outside the cycling season? Contact us! 

Cycle our tour using one of our navigation systems (for a fee), or join one of our guides for free during the season. Prefer to cycle on your own? We’ll send you our GPX files via email. You can easily upload them to your own GPS device, allowing you to explore Mallorca’s most beautiful routes at your own pace.

We have experience guiding inclusive cycling trips for people with disabilities. We will work together with you to make sure you have an unforgettable holiday.

You can participate in guided rides for free. In order to help us plan well to ensure everything goes smoothly, we ask you to register in advance if possible.

Yes, upon request we can tailor the tour completely to your liking. This way you can stay longer in one location, or skip a location that doesn’t interest you. Please contact us to discuss the possibilities.

All of our tours include luggage transport. We will transport your suitcases from hotel to hotel. If you prefer to take up the extra challenge and transport your own belongings, you can indicate this while booking. 

The distances range from 60 to 100 km per route. Longer routes are also available upon request. Is this too long? If so, we can always schedule an extra stop for you. If you can’t get enough of it, you can also go cycling on rest days or in between days. We also provide beautiful routes on-site.

Vertical meters differ per tour – you can head into the Tramuntana mountains or stick to the flatter parts of the island.
Of course there is choice between road, trekking, or e-bikes.

You will stay in our hotels in the coastal towns of Can Pastilla, Port de Pollenca, and Port de Soller (as desired). On the recreational tour you will also spend the night in a Bed & Breakfast in Sineu. We have created a variety of tours to ensure that everyone’s needs and desires are met. Along the way you will pass through beautiful, charming, and authentic villages where it seems like time has stood still.